FAQ's
The Venue
What is your maximum guest count?
We can accommodate up to a total of 150 guests, including the bridal party and couple. However, some of our packages have a smaller max. guest count.
Can we have an open flame?
Yes! For all of our weddings we provide and set-up all of the decor, including candles, so we have no problem with a live/open flame. For events, we will always have staff on-site to monitor any open flames.
Do you allow pets?
Yes, of course! Just let us know in advance and you're more than happy to bring your pets with. They simply need to be kept on a leash while on the property and crated when not being supervised.
Do I need to provide sparklers for my send-off?
No! We provide sparklers for all of our weddings, free of charge. We do this to ensure the correct type of sparkler is being used for the safety of our staff and guests.
Packages & Policies
Are we required to purchase Event Insurance?
Yes, Event Insurance is required - however, we will cover the cost for you! We will purchase a policy on your behalf, however as the host you are still liable for any incidents that may occur. Please note that this insurance just provides coverage for the day of the event and will not cover you in case of inclement weather, cancellations, etc.
Will you surprise us with any hidden fees or costs?
Never! The price you see listed is the price you pay (no hidden service fees, cleaning fees, or taxes). This only changes if you decide to pay for any package add-ons, which will be offered when you do your Private Tour.
Are we allowed to bring our own alcohol?
Yes, we allow you to bring in all of your own alcohol! If you do choose to serve alcohol, there is an additional fee, which covers the cost of bartenders and liability insurance. If you are serving hard liquor, you will also be required to have an ABC Permit.
How do I get an ABC Permit?
You are required to apply for and provide an ABC permit if you are planning on serving hard liquor. You can click here to apply for your Limited Special Occassion Permit.
Do you have an Open Vendor Policy?
Yes! However, we highly recommend choosing a vendor from our list - this ensures that you are going to receive the best possible service and experience for your wedding. We just have to approve them first, so please let us know as soon as possible. Do note that there is a $100 fee for outside vendors who need to do a site visit.
Do you allow food trucks?
Yes, and we love them! Many of our couples choose to use food trucks and we have some great ones listed on our Preferred Vendors List.
Can I pay for additional time on-site?
For weddings, we do allow you to rent additional time, but only for getting ready in the Bridal Suite. For events, we will allow you to add-on time based on availability. Please reach out to us directly for rates and more info.
What time does my event have to end?
All events and weddings must end by 10pm. If you have additional questions about your specific timeline, please reach out to us directly for more info.
What does my Month-of Coordinator do?
Throughout your planning process our team of Coordinators offer ongoing phone and email support and consultations for any questions you might have! We also provide you with lots of resources to make the planning process easier for you. Your Coordinator will reach out the month leading up to your wedding to finalize any details and answer any final questions. We will also have a final planning call the week-of, will take care of reaching out to your vendors, and run your wedding rehearsal. We will also manage all the details on the day-of including timeline management, vendor coordination, set-up, tear-down, and everything else in between.
What do I need to take care of on my wedding day?
Nothing! Simply show up, get ready, and get married! Your Coordinator and our expert wedding staff will take care of everything else including all of your venue and decor set-up and tear down.
Contracts & Payments
How long will you hold my date?
Once you have received your contract, you will have 5 business days to sign your contract and pay your first deposit. After that, your date will be released.
What do I have to do to secure my date?
We require a signed contract as well as a non-refundable deposit to secure your date ($2,500 for Classic Weddings, $1,500 for Micro Weddings and Events). However, the deposit will be split into monthly payments of $500, with just the first $500 payment due at the time of contract signing.
When is my final balance due?
Your final balance will be split into two payments - with 50% due 90 days prior to your event date and the other 50% due 30 days prior to your event date.
What payment methods do you accept?
We currently use an online payment system and accept payment via debit card or bank transfer. We also accept credit cards upon request but you will incur an additional 3.5% fee.
Do you offer any kind of payment plans?
If you would like to pay off your balance sooner, please just let us know! We are more than happy to set up a specific payment schedule that works for you.
Do you require us to pay a security deposit?
Yes, we do require a security deposit ($500 for weddings and $200-$500 for events). As long as there is no damage or additional fees owned, your deposit will be refunded to you within 14 days after your event.